Southern Hospice Group
As of , Southern Hospice Group publishes donation guidance covering 64 of the 110 items in this directory: 49 they can't accept, 8 they may accept in some cases and 7 they accept, plus 1 category-wide rule.
Umbrella charity for three hospice retail brands — Chestnut Tree House, St Barnabas House and Martlets — each running its own charity shops across Sussex and South East Hampshire with its own donation guidance. Where the brands' stated policies genuinely differ (e.g. washing machines), this is noted on the relevant item entry.
Baby & children
4-
Can't accept
Specifically car seats with integral seat belts.
Their wording
“Car seats with integral seat belts”
-
Can't accept
Cots and carry cots are also listed as not accepted.
Their wording
“Cot mattresses”
-
Can't accept
Their wording
“Cots, carry cots, playpens, highchairs”
-
Can't accept
Their wording
“Cots, carry cots, playpens, highchairs”
Toys & games
3-
Can't accept
Their wording
“Soft toys without CE label”
-
Check first
Toys accepted only if they carry a CE mark.
Their wording
“Games, toys (with a CE mark), and puzzles”
-
Accepted
Puzzles listed as accepted; page does not state a completeness requirement.
Their wording
“Games, toys (with a CE mark), and puzzles”
Furniture
8-
Can't accept
Listed in the furniture section of items that cannot be sold.
Their wording
“Damaged items”
-
Can't accept
Fitted kitchen units are also listed separately as not accepted.
Their wording
“Flat-packed items”
-
Can't accept
Corner TV stands generally are also excluded. No safety-marking condition is mentioned; the refusal appears blanket.
Their wording
“Glass TV stands”
-
Can't accept
Bed frames and old beds also refused alongside mattresses.
Their wording
“Bed frames, old beds and mattresses”
-
Can't accept
Their wording
“Pianos or large electric organs”
-
Can't accept
Chestnut Tree House/St Barnabas House pages likewise state upholstered furniture must have current fire labels.
Their wording
“Upholstered furniture without fire label – (items manufactured before 1958 do not require a fire label unless they have been re-upholstered)”
-
Check first
Accepted only if sealed in original packaging.
Their wording
“Blinds (unless sealed in original packaging)”
-
Check first
Accepted only if the piece is vintage; large/office desks are also listed as not sellable.
Their wording
“Large wall units/display cabinets (4’ and over) unless vintage”
Homeware & household
4-
Can't accept
Their wording
“Fitted carpet or carpet remnants”
-
Can't accept
Their wording
“Candles without instructions”
-
Accepted
Their wording
“Bric-a-brac – such as small ornaments, kitchenware and decorative items”
-
Accepted
Their wording
“Bric-a-brac – such as small ornaments, kitchenware and decorative items”
Electrical
14-
Can't accept
Laptop computers without chargers also excluded.
Their wording
“PCs, printers and monitors”
-
Can't accept
Their wording
“Electric blankets”
-
Can't accept
Their wording
“Electric showers”
-
Can't accept
Gas cookers also listed separately as not accepted.
Their wording
“Gas appliances (mains or bottle fed)”
-
Can't accept
Their wording
“Microwaves”
-
Can't accept
Oil filled radiators without a thermostat also listed as not accepted.
Their wording
“Oil heaters (mobile)”
-
Can't accept
Their wording
“Sunbeds and tanning equipment”
- Can't accept
-
Can't accept
Accepted only in mint condition and sealed box.
Their wording
“Personal appliances, such as shavers, foot spas etc (unless in mint condition, sealed box)”
-
Can't accept
Their wording
“PCs, printers and monitors”
-
Can't accept
Their wording
“Waste disposal units”
-
Check first
Accepted only in full working order at Chestnut Tree House and St Barnabas House shops; Martlets shops separately list washing machines and dishwashers among items they cannot sell.
Their wording
“Large electricals – such as washing machines and fridges (in full working order)”
-
Check first
Old-style (CRT) and non-smart TVs are refused, as are TVs without remotes; monitors are grouped with PCs and printers as not accepted.
Their wording
“Old style (cathode ray tube) and non-Smart TVs”
-
Check first
Accepted only if fully working; Martlets lists a number of specific small electrical items it will not sell.
Their wording
“Smaller electrical goods – such as kettles and TVs (in full working order)”
DIY & garden
1-
Can't accept
Their wording
“Power tools without instructions, chargers or batteries”
Safety equipment
3-
Can't accept
Their wording
“Safety harnesses of any sort”
-
Can't accept
Their wording
“Safety helmets – riding hats, crash helmets, cycle helmets”
-
Can't accept
Their wording
“Buoyancy aids, life jackets, inflatable dinghies, inflatable toys for water”
Mobility & medical
2-
Can't accept
Their wording
“Medication including vitamins”
-
Can't accept
Zimmer frames and crutches also listed as not accepted.
Their wording
“Hoists or toilet aids Zimmer frames Crutches”
Health & beauty
1-
Can't accept
Their wording
“Prescription spectacles”
Sharps & weapons
3-
Can't accept
Guns and ammunition are also listed separately as not accepted under the weapons section.
Their wording
“Fireworks”
-
Can't accept
Obvious toy guns are not covered by this refusal.
Their wording
“Guns and ammunition (including replica guns, unless obviously toys)”
-
Can't accept
Also listed as 'Knives and Scissors' under the homewares section of the same page.
Their wording
“Knives, swords, sword sticks, crossbows, throwing stars”
Hazardous materials
3-
Can't accept
Their wording
“Firefighting equipment”
-
Can't accept
Tins of paint also listed separately as not accepted.
Their wording
“Cleaning agents, solvents, adhesives”
-
Can't accept
Their wording
“Petrol or diesel fuelled garden tools including lawn mowers, strimmers etc.”
Food & drink
2✕ Can't accept Listed under 'Misc items we cannot sell'; no food or drink items are listed as accepted anywhere on the group's sites. — “Perishable goods, food and drink”
-
Can't accept
Their wording
“Perishable goods, food and drink”
-
Can't accept
Refers to perishable drink specifically.
Their wording
“Perishable goods, food and drink”
Media & books
5-
Can't accept
US/non-BBFC-rated import DVDs; home recorded DVDs and tapes are also listed as not accepted.
Their wording
“R rated DVDs”
-
Can't accept
Their wording
“Magazines or encyclopaedias”
-
Can't accept
Their wording
“Videos tapes”
-
Check first
Paperbacks are welcomed, but Martlets shops ask donors to call ahead about books, CDs and DVDs due to limited space.
Their wording
“Books – paperbacks”
-
Accepted
Their wording
“vinyl”
Restricted materials
4-
Can't accept
Counterfeit branded items generally are also listed as not accepted.
Their wording
“Counterfeit branded clothing and accessories”
-
Can't accept
Their wording
“Items made from ivory”
-
Can't accept
Their wording
“Real fur or fur-trimmed items”
-
Can't accept
Their wording
“Cigarette lighters and cigarette lighter refill canisters”
Bedding & textiles
2- Can't accept
-
Check first
Accepted only if sealed in original packaging.
Their wording
“Duvets or pillows (unless sealed in original packaging), worn or dirty linen”
Clothing & accessories
3-
Accepted
Wedding, prom and other occasion outfits also explicitly welcomed on the same page.
Their wording
“Clothes – all sizes, men’s, women’s and children’s clothing. Vintage items are welcome too”
-
Accepted
Handbags, general accessories and non-prescription sunglasses specifically listed as accepted.
Their wording
“Shoes, handbags, and accessories – including non-prescription sunglasses”
-
Accepted
Listed under items accepted if clean and good quality.
Their wording
“Shoes, handbags, and accessories – including non-prescription sunglasses”
Sport & outdoor
2-
Can't accept
Their wording
“Gym or old exercise equipment”
-
Can't accept
Refers to inflatable dinghies and inflatable water toys specifically.
Their wording
“Buoyancy aids, life jackets, inflatable dinghies, inflatable toys for water”
Other things they mention
More rules from their donation guidance, in their own words — these don't have their own page on this site yet:
- Can't accept Dark wood furniture — “Dark wood furniture”
- Can't accept Metal filing cabinets — “Metal filing cabinets”
- Can't accept Filing cabinets without keys — “Filing cabinets without keys”
- Can't accept Corner TV stands — “Corner TV stands”
- Can't accept Large or office desks — “Large/office desks”
- Can't accept Baths, sinks and toilets — “Baths, sinks, toilets”
- Can't accept Trouser presses — “Trouser presses”
- Can't accept Routers, Sky and cable boxes — “Routers, Sky and cable boxes”
- Can't accept Foot spas, pedicure, skin removers and face steamers — Elsewhere on the same page, 'personal appliances, such as shavers, foot spas etc' are said to be accepted if in mint condition and a sealed box — an internal contradiction on the source page itself. — “Foot spas, pedicure, skin removers and face steamers”
- Can't accept Massage equipment — “Massage equipment”
- Can't accept Electric typewriters — “Electric typewriters”
- Can't accept Hostess trolleys — “Hostess trolleys”
- Can't accept Hard-wired electric cookers — “Hard-wired electric cookers (small countertop cookers are acceptable)”
- Can't accept HD DVDs — “HD DVDs”
- Can't accept Home recorded computer games and software — “Home recorded computer games and software on recordable CDs and DVDs”
- Can't accept Clothing with offensive slogans — “Clothing with potentially offensive slogans”
- Can't accept Hospital beds — “Hospital beds”
- Can't accept Changing mats — “Changing mats”
- Check first Cushions, cushion covers and tailored furniture covers — “Cushions, cushion covers and tailored furniture covers (unless fire label is attached)”
- Can't accept Worn or dirty linen — “Duvets or pillows (unless sealed in original packaging), worn or dirty linen”