Sue Ryder
As of , Sue Ryder publishes donation guidance covering 61 of the 110 items in this directory: 46 they can't accept, 7 they may accept in some cases and 8 they accept.
They can sell 18-rated media, though ID may be requested for age-restricted purchases.
Baby & children
7-
Can't accept
Also excludes playpens and baby baths.
Their wording
“playpens, baby baths, baby door bouncers, baby walkers”
-
Can't accept
Also covers seat belts and child seats for bicycles.
Their wording
“car seats, booster seats and seat belts”
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Can't accept
Their wording
“cot bumpers”
-
Can't accept
Also covers cribs, cradles and carrycots.
Their wording
“cot mattresses, cribs, cradles, and reclined cradles”
-
Can't accept
Their wording
“baby gates”
-
Can't accept
Also excludes playpens and baby baths.
Their wording
“playpens, baby baths, baby door bouncers, baby walkers”
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Check first
Table-mounted (clip-on) chairs are refused; standalone high chairs are not addressed.
Their wording
“table-mounted chairs”
Toys & games
3-
Can't accept
Their wording
“homemade knitted toys”
- Can't accept
-
Accepted
Their wording
“toys”
Furniture
5-
Can't accept
Their wording
“donated furniture with unsafe missing parts or damage”
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Can't accept
Their wording
“furniture with glass that does not have a kite mark or tempered glass”
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Can't accept
Furniture predating the 1950s doesn't need a fire label.
Their wording
“upholstered donated furniture without a fire label (unless pre-1950s)”
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Check first
Accepted only if unopened, in original packaging with safety instructions included.
Their wording
“roller or venetian blinds (unless in original packaging with safety instructions included)”
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Check first
Soiled or dirty mattresses are not accepted; clean ones are fine.
Their wording
“soiled or dirty mattresses”
Homeware & household
3-
Can't accept
Their wording
“Homemade candles / candles without safety notice”
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Accepted
Their wording
“ornaments (vases, bowls, crockery)”
-
Accepted
Their wording
“ornaments (vases, bowls, crockery)”
Electrical
8-
Can't accept
Also excludes mobile phones and e-readers.
Their wording
“laptops, personal computers, and tablets - we can't ensure they are wiped of personal data”
-
Can't accept
Their wording
“electric blankets”
-
Can't accept
Their wording
“gas or petrol appliances e.g. gas cookers, heaters or those designed to operate on bottled gas”
-
Can't accept
White goods plus microwaves.
Their wording
“donated white goods - e.g. fridges, freezers or washing machines”
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Can't accept
White goods plus microwaves.
Their wording
“donated white goods - e.g. fridges, freezers or washing machines”
-
Can't accept
Includes pressure stoves or lamps designed to use oil.
Their wording
“oil appliances e.g. oil or paraffin heaters, pressure stoves or lamps designed to use oil”
-
Can't accept
Their wording
“sunbeds and tanning equipment”
-
Can't accept
Their wording
“Personal hygiene electrical items (shavers, foot spas)”
DIY & garden
1-
Can't accept
Their wording
“Power tools — any power tools - we can't guarantee that all parts are working and safe for use”
Safety equipment
4-
Can't accept
Their wording
“climbing equipment”
-
Can't accept
Covers all types of helmets and visors.
Their wording
“Safety headgear e.g. all types of helmets and visors”
-
Can't accept
Also excludes inflatable dinghies and armbands/rings worn as flotation aids.
Their wording
“buoyancy aids, life jackets and inflatable dinghies”
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Can't accept
The same source wording also covers child car and booster seats.
Their wording
“car seats, booster seats and seat belts”
Mobility & medical
2-
Can't accept
Their wording
“medicines or medications”
-
Can't accept
Includes wheelchairs, wheeled walkers, mobility scooters, Zimmer frames, bath aids, hospital beds.
Their wording
“any mobility equipment e.g. wheelchairs, wheeled walkers, mobility scooters, Zimmer frames, bath aids or hospital beds”
Health & beauty
2-
Can't accept
Their wording
“hot water bottles”
-
Can't accept
Hair dye and nail varnish are refused even when sealed; other cosmetics and toiletries are refused once used or opened.
Their wording
“cosmetics and toiletries; including hair dye and nail varnish (even if unsealed)”
Sharps & weapons
3-
Can't accept
Also covers Christmas crackers, party poppers, fireworks and sparklers.
Their wording
“ammunition”
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Can't accept
Covers swords (incl. replicas), crossbows, bows and arrows, catapults, guns and replica toy guns.
Their wording
“swords (including replicas) Crossbows, bows and arrows or catapults guns or realistic replica toy guns”
-
Can't accept
Excludes cutlery; also excludes sharp gardening and hand tools.
Their wording
“sharp knives (excluding cutlery)”
Hazardous materials
2-
Can't accept
Not accepted even in original, sealed packaging.
Their wording
“batteries (even if in original, sealed packaging)”
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Check first
Exception: artist's paints can be sold. Also covers glue, aerosols, methylated spirits and mercury thermometers.
Their wording
“paint (including aerosol paint) - this does not apply to artist's paints, which we can sell”
Food & drink
1- Can't accept
Media & books
4-
Can't accept
Their wording
“recordings made at home for personal use, whether CDs, DVDs, videos or cassettes”
-
Check first
Only home-recorded/personal-use CDs, DVDs, videos or cassettes are explicitly excluded (listed under 'Media' on the items-we-can't-accept page). No statement covers commercially produced CDs generally, and vinyl/records are not mentioned anywhere on the site's donation-guidance pages.
Their wording
“We cannot sell: recordings made at home for personal use, whether CDs, DVDs, videos or cassettes”
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Accepted
Their wording
“books, including vintage or collectable editions”
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Accepted
Their wording
“DVDs”
Restricted materials
5-
Can't accept
Their wording
“bootlegs (usually a live recording or studio outtakes, which has not been issued by the record company)”
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Can't accept
Also excludes crocodile, alligator and snakeskin products.
Their wording
“We do not sell or take donations of ivory or real fur.”
-
Can't accept
Covers military, police, and any company-branded uniforms.
Their wording
“military, police, and any company branded uniforms”
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Can't accept
Also excludes crocodile, alligator and snakeskin products.
Their wording
“We do not sell or take donations of ivory or real fur.”
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Can't accept
Their wording
“Cigarettes and tobacco products (incl. ashtrays, lighters)”
Bedding & textiles
1-
Check first
Accepted only if sealed in original packaging; children's pillows are excluded outright.
Their wording
“duvets and pillows (unless sealed in original packaging)”
Clothing & accessories
6-
Can't accept
Their wording
“Clothing with hood/drawstring cords”
-
Can't accept
Their wording
“Nightwear and fancy dress not labelled fire resistant”
-
Can't accept
Their wording
“Nightwear and fancy dress not labelled fire resistant”
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Accepted
Their wording
“women's clothes (especially women's designer brands)”
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Accepted
Used pierced earrings are separately refused.
Their wording
“handbags”
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Accepted
Children's shoes are an exception — only brand-new, unworn pram shoes with soft soles can be sold.
Their wording
“shoes (any kind, in good condition)”
Sport & outdoor
4-
Can't accept
Also covers skateboards and scooters.
Their wording
“roller skates and ice skates”
-
Can't accept
Covers rowing machines, running machines, cross trainers.
Their wording
“exercise bikes, rowing machines, running machines, cross trainers”
-
Can't accept
Also excludes inflatable dinghies and armbands/rings worn as flotation aids.
Their wording
“buoyancy aids, life jackets and inflatable dinghies”
-
Check first
must be donated directly (in person) to the shop; not a collection service; donor should contact/check with local shop before visiting as not all locations may accept
Their wording
“we do not offer a collection service for bikes... contact your local shop before making your journey”
Other things they mention
More rules from their donation guidance, in their own words — these don't have their own page on this site yet:
- Can't accept Pram mattresses — “cot bumpers, cot mattresses, pram mattresses”
- Check first Children's shoes — Pram shoes with a soft bottom that are brand new and unworn can be sold. — “children’s shoes (pram shoes with a soft bottom and brand-new unworn can be sold)”
- Can't accept Used Play-Doh/plasticine — “Used Play Doh/plasticine”
- Can't accept Toys for under-3s not sealed in original packaging — “toys for children aged under 3 must be sealed and in original packaging”
- Can't accept Angora wool products — “angora wool products”
- Can't accept Free promotional books/CDs/DVDs marked 'not for resale'
- Can't accept CBD oil products — “CBD oil products (even if in original, sealed packaging)”
- Can't accept Chinese lanterns — “Chinese lanterns”
- Can't accept Jewellery made from seeds or beans — “jewellery made from seeds or beans.”
- Can't accept Motor vehicles or car parts — “motor vehicles or car parts”
- Can't accept Gas masks — “gas masks”
- Can't accept Used pierced earrings — “used pierced earrings”
- Can't accept Grossly offensive and/or discriminatory material — “grossly offensive and/or discriminatory material.”