Broken electrical items

Whole "electrical items" category listed as currently not accepted.

Their wording

“Currently we CANNOT accept: -Toys, large furniture or electrical items.”

General electricals are accepted only if in working order.

Their wording

“Electricals, but must be in working order”

New items can be sold once PAT tested. Also rejects items with a 2-pin plug or without a double-insulated logo on the plug.

Their wording

“Used mains operated electricals not PAT tested via current process”

Blanket exclusion of electrical items, though brand-new factory-sealed hard drives, SD cards or USB sticks are excepted.

Their wording

“Electrical items”

Also devices missing correct power cord or remote

Their wording

“Any electrical item with excess rust, broken parts or exposed wiring”

Listed under 'Unfortunately, we are unable to accept some items' ('Electrical items, Kitchen equipment and utensils, Used baby equipment including car seats and prams/pushchairs, Bikes') with no exceptions stated.

Their wording

“Electrical items”

Appliances without instructions are not accepted.

Their wording

“appliances without instructions”

Their wording

“Damaged electrical goods”

Electricals can only be sold if tested to British Standard or European equivalent; accepted items are PAT tested before sale.

Their wording

“only sell electrical items that have been tested and meet legal safety requirements of the British Standard or European equivalent”

Their wording

“Any damaged items are automatically disposed of.”

Applies to all electrical items

Their wording

“Electrical and medical items”

Listed under items they do not sell, for ethical reasons and legal compliance.

Their wording

“Electrical items that are faulty or without a plug”

Listed under 'Unfortunately, we're unable to accept' on the shop donations page.

Their wording

“Electrical items or any furniture.”

Requirement stated for items donated via the free collection service.

Their wording

“Must work (particularly electrical items)”

General 'Broken or damaged items' policy stated ahead of the itemised cannot-accept list; applies to electrical goods among others.

Their wording

“We cannot accept items that are broken or damaged.”

Their wording

“Broken, Incomplete or faulty items”

No electrical items are currently accepted, with one exception: old mobile phones and tablets are welcomed.

Their wording

“Unfortunately we are currently unable to accept any electrical items or suitcases.”

Electrical goods are only accepted in clean, working condition, so broken items are not accepted.

Their wording

“Small electrical goods (clean working condition)”

Electrical items being collected/donated must work; non-functioning electricals are refused.

Their wording

“Electrical items must work”

Their wording

“we do not accept broken bric-a-brac or damaged electrical items”

Standard wording reused across most electrical items, e.g. the 'Kettle' entry.

Their wording

“Please note, we cannot accept electrical items that are: ❌ Damaged or broken ❌ Missing parts or plugs ❌ Without a current CE marking”

Their wording

“Broken electrical items i.e. fridges, washing machines etc.”

Blanket age cutoff for electricals

Their wording

“Electrical items older than 10 years old”

Applies to all electrical items

Their wording

“Electrical items”

Required agreement checkbox on the collection-request form.

Their wording

“I understand that the items we collect must be in a saleable condition (i.e. undamaged and in a working condition). Our shops do not have any facilities to repair goods before sale.”

Electricals are only taken if in good working order, implying broken/non-working electrical items are refused.

Their wording

“Electricals: these should be in good working order.”

Stated on the Our Shops page for shop/Donation Centre drop-off. The separate Furniture Collections page still refers to collecting 'large items of furniture or electrical items' via its home-collection service, so this blanket refusal may be specific to walk-in shop donations rather than the large-item collection route.

Their wording

“We are no longer accepting any electrical items or pet toys, sorry for any inconvenience caused.”

Must have a UK plug.

Their wording

“Electrical items that no longer work or don’t have a UK plug”

Furniture collection service only accepts electrical items in working order with undamaged wiring.

Their wording

“Any electrical goods that we are able to accept are in working order with no damaged wiring”

Their wording

“Broken or damaged electricals”