Ellenor
As of , Ellenor publishes donation guidance covering 38 of the 110 items in this directory: 34 they can't accept and 4 they may accept in some cases.
North Kent and Bexley hospice, based in Northfleet/Gravesend, Kent; also runs a free furniture collection service with its own separate list of items it cannot collect, in addition to shop drop-off refusals.
Baby & children
3-
Can't accept
Also separately listed among items ellenor's free furniture collection service will not collect ("Children’s car seats").
Their wording
“Children’s car seats and booster seats”
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Can't accept
Their wording
“Cots, cot mattresses, Moses’s baskets”
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Can't accept
Their wording
“Prams and pushchairs”
Toys & games
1-
Can't accept
The general prohibited-items list separately states 'Soft toys must have CE Mark'.
Their wording
“Toys without a CE mark”
Furniture
1-
Can't accept
Furniture collection service also declines these items, 'including all items donated as sets'.
Their wording
“Upholstered furniture without a fire label (must comply with the furniture and furnishings regulations 1998 and must have the relevant label attached or predate 1950)”
Homeware & household
1-
Can't accept
Furniture collection page separately excludes 'Candles without instructions'.
Their wording
“Candles without safety labels”
Electrical
11-
Can't accept
Their wording
“Damaged electrical goods”
-
Can't accept
Their wording
“Computer hard drives”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Electric blankets”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Electric showers”
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Can't accept
Furniture collection page further specifies gas appliances (mains or bottled goods) and gas cookers cannot be collected.
Their wording
“Gas appliances”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Storage heaters (hardwired)”
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Can't accept
Refers to Aga-type cookers/ranges; listed among items the free furniture collection service will not collect.
Their wording
“Oil and Gas Agas”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Oil heaters (mobile)”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Sunbeds and tanning equipment”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Waste disposal units”
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Check first
Only tested for resale at the Bexley and Dartford Priory shops.
Their wording
“Microwaves Can be tested for resale only in Bexley and Dartford Priory”
Safety equipment
3-
Can't accept
Their wording
“Safety harnesses of any sort”
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Can't accept
Listed among items ellenor's free furniture collection service will not collect.
Their wording
“Buoyancy aids, lifejackets, inflatable dingies”
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Check first
Accepted only if brand new with tags. The free furniture collection service separately excludes safety helmets, riding hats, crash helmets and cycle helmets outright (no new-with-tags exception there).
Their wording
“Bike helmets unless brand new with tags”
Mobility & medical
1-
Check first
Wording explicitly excludes mobility scooters from this refusal; applies to walking aids specifically.
Their wording
“Mobility walking aids including walking sticks and frames (excluding scooters)”
Health & beauty
2-
Can't accept
Their wording
“Prescription glasses”
-
Can't accept
Their wording
“Used make-up”
Sharps & weapons
3-
Can't accept
Their wording
“Flammable items, fire fighters, fireworks”
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Can't accept
Their wording
“Weapons or firearms”
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Can't accept
Their wording
“Sharp Knives”
Hazardous materials
1-
Can't accept
Their wording
“Solvent and solvent based products”
Food & drink
2-
Can't accept
Their wording
“Consumables, food, alcohol”
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Can't accept
Their wording
“Consumables, food, alcohol”
Media & books
1-
Can't accept
Listed among items ellenor's free furniture collection service will not collect (home-recorded material carries no BBFC rating).
Their wording
“Home recorded DVDs, video and audio tapes”
Restricted materials
4-
Can't accept
Their wording
“Any counterfeit items”
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Can't accept
Their wording
“Animal fur coats or garments”
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Can't accept
Their wording
“Pornographic or pirate DVDs”
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Check first
Accepted only if the item predates 1900.
Their wording
“Ivory (unless it predates 1900)”
Bedding & textiles
1-
Can't accept
Their wording
“Duvet and pillows”
Clothing & accessories
2-
Can't accept
Their wording
“Children’s garments with draw string”
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Can't accept
Their wording
“Nightwear without a flammable label”
Sport & outdoor
1-
Can't accept
Inflatable dinghies specifically named among items the free furniture collection service will not collect.
Their wording
“Buoyancy aids, lifejackets, inflatable dingies”
Other things they mention
More rules from their donation guidance, in their own words — these don't have their own page on this site yet:
- Can't accept Goods bearing other charity logos — “Goods with other charity logos”
- Can't accept Flammable items, fire fighters, fireworks — “Flammable items, fire fighters, fireworks”
- Can't accept Oil filled radiators without a thermostat — “Oil filled radiators (not supplied with a thermostat”
- Can't accept Blood pressure monitor — “Blood pressure monitor”
- Can't accept Home-recorded computer games and software on recordable CDs/DVDs — “Home recorded computer games and software on recordable CDs and DVDs”