St Raphael's Hospice
As of , St Raphael's Hospice publishes donation guidance covering 3 of the 110 items in this directory: 2 they can't accept and 1 they may accept in some cases, plus 1 category-wide rule.
Serves Sutton and Merton (south-west London/Surrey borders) via 11 shops (2 boutique, 4 high street, 4 clearance) plus a Donation Centre in Sutton, and offers a free furniture/large-item collection service.
Furniture
3-
Can't accept
Condition requirement for furniture donated via the collection service; items may still be turned down on inspection.
Their wording
“All items must be in good condition, complete and in good working order.”
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Can't accept
Stated as a requirement for items collected via the free furniture/large-item collection service.
Their wording
“Upholstered items must have a fire label attached.”
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Check first
Only accepted via the free home collection/delivery service (for sofas, suites, armchairs, tables, chairs, occasional furniture, bookcases and bedroom furniture); the team asks about the item in advance ('we will ask you about the furniture in advance to make sure it is something we can sell') and 'may be unable to accept your donation upon inspection'.
Their wording
“If you have large items of furniture or electrical items that you'd like to donate to St Raphael's Hospice but you're unable to drop them off at our Donation Centre, we can organise to pick them up from your house or office.”
Electrical
✕ Can't accept Stated on the Our Shops page for shop/Donation Centre drop-off. The separate Furniture Collections page still refers to collecting 'large items of furniture or electrical items' via its home-collection service, so this blanket refusal may be specific to walk-in shop donations rather than the large-item collection route. — “We are no longer accepting any electrical items or pet toys, sorry for any inconvenience caused.”
Other things they mention
More rules from their donation guidance, in their own words — these don't have their own page on this site yet:
- Can't accept Pet toys — “We are no longer accepting any electrical items or pet toys, sorry for any inconvenience caused.”